Frequently Asked Questions
Everything you need to know about your curls and your order
When will my Rizos Curls order ship?
Orders are typically processed within 1-3 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
Are Rizos Curls products safe for color-treated hair?
Yes! Our products are formulated with natural ingredients and are free from sulfates and silicones, making them perfectly safe and gentle for color-treated hair.
What is your return policy?
We want you to love your curls. If you are not satisfied, we accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select international locations. Shipping rates and delivery times vary depending on the destination.
Are your products vegan and cruelty-free?
Absolutely. Rizos Curls is a cruelty-free brand. Most of our products are vegan, and we never test on animals at any stage of production.
How do I know which products are right for my curl type?
Whether you have waves, curls, or coils, our products are designed to provide hydration and definition for all textures. We recommend starting with our 'Complete Bundle' for the full Rizos experience.